Refund policy

Return and Exchange Policy:

Returns:

  • Returns must be initiated within one day of receiving the order.
  • Customers are responsible for return shipping expenses, except in cases of product defects or errors.

Exchanges:

  • Exchange requests must be made within 3 days of receiving the order.
  • Customers are responsible for exchange shipping expenses, except in cases of product defects or errors.

Defective, Damaged, or Incorrect Products:

  • In the case of a faulty, damaged, or incorrectly supplied product, customers are eligible for a refund of the purchase price.
  • Customers must return defective, damaged, or incorrect products within 15 days in the same condition as supplied.

Return or Exchange Process:

Note: Please ensure that returned items are in their original condition and packaging.